Year: 2016

There is no doubt that Virtual PBX systems are reliable and cost effective in the long run. Globally the PBX market is worth $40 billion (Eastern Management Group) and this is set to increase as Virtual PBX and open source options become more prevalent. So what are the signs that Virtual PBX systems are here […]

1. Moving from PSTN to VoIP Recently studies have shown that most telecommunications companies themselves are switching over from PSTN to VoIP. Why? Because it is ten times cheaper to power a VoIP data centre than a room of TDM switches. It goes without saying then that a VoIP system will be ten times cheaper to […]

There seems to be a lot of confusion around what a PABX is, what a PBX is and the difference between the two. Well there is no difference. A PABX is a Private Automatic Branch Exchange and a PBX is a Private Business eXchange. Both serve the same purpose and that is as a telephone […]

ECN, one of the largest next generation telecommunications providers in South Africa, was proud to sponsor the 2015 Best Computer Science Honours Project. The title, bestowed by the Computer Science and Applied Maths Department at Johannesburg’s University of the Witwatersrand, was given to Wade Pimenta for his ingenious project titled Speech Capabilities on a TurtleBot […]

What questions should you ask? One of the most important aspects of any business is that customers are able to get hold of you. Choosing the right PABX system whether it’s a Virtual PABX, Conventional PABX or Hybrid PABX can be a daunting task, but we have put together a few questions to ask yourself […]

In our article, What is a Virtual PBX? we briefly touched on the benefits and features of using a Virtual PBX for your business. Let’s take a more in depth look as to what these are and how a Virtual PBX can benefit your business. 1. Reduced costs – A Virtual PBX is a scaled […]

What is a Virtual PBX System? Virtual PBX is an inexpensive inbound phone system that transmits calls over the Internet as data using VOIP (Voice over Internet Protocol), that is owned and maintained offsite by a VOIP service provider. Virtual PBX usually only handles inbound calls and is an ideal solution for small business customers […]