Waiting in a doctor\u2019s office is bad enough, you don\u2019t want patients waiting on the phone as well! Fortunately, there are many leading business phone systems that provide a more convenient, hassle-free experience that gets patients to the healthcare they need faster. In this piece we\u2019ll take you through the top phone systems and which is the best choice for a doctor\u2019s office.
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Patients are constantly having to get in touch with doctors\u2019 rooms to book appointments, reschedule appointments, enquire about prescriptions, get over-the-phone advice\u2026 and much more! Likewise, receptionists are having to liaise with service providers, pharmaceutical companies, pharmacists, fellow medical practitioners, hospitals, and the like to provide the best healthcare for their patients. With so many inbound and outgoing calls, it\u2019s important that the phone system can match the demand. Here are the top three:
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This is a traditional phone system that many of us have come into contact with at some point. The device relies on analogue telephone wires to make and receive calls. It does have a number of key features, but because it uses what is now considered the older phone lines, it can be a little more unreliable than the modern counterparts.
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The next step up from the PBX on-premise phone system, the voice over internet protocol (VoIP) PBX uses a broadband or data link to make and receive phone calls which is much cheaper than traditional phone lines. It also allows for better quality voice calls, free calls between users and a host of innovative features.
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This is the most modern, portable business telephone system which takes all the innovation and features of the VoIP PBX and takes them to the cloud. This means that all calls and text are converted into digital bytes which are transported to the cloud through to the other end of the call. Users benefit from lower costs, improved call and video quality, lower maintenance and implementation costs, and mobility.
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Whether you go with the VoIP PBX or Hosted VoIP phone solution, this is definitely the best system for a doctor\u2019s office. Here\u2019s a look at some of the features that work so well with the needs of a medical practice.
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\u00a0<\/strong><\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n Using these features \u2013 and more \u2013 the VoIP phone system offers many benefits to a doctor\u2019s office. These include: Where a doctor\u2019s office consists of a number of locations, or where the doctor operates from a number of locations, then getting hold of them in case of an emergency can be tricky. Not with VoIP! The system transfers calls across a number of locations without the doctor having to disseminate his or her personal phone number. Anyone who\u2019s waited in a doctor\u2019s office can vouch for the busyness that goes on with incoming and outgoing calls constant. This can be overwhelming for staff who are also having to deal with in-person patients, administrative duties and urgent requests. The VoIP system, with all its abovementioned features, takes the pressure off staff and allows them to deal with queries in their own time. Even with all the VoIP solutions, patients will have to be placed on call hold for some of the time. However, VoIP improves this experience with customised music, or useful health-related messages for patients to listen to. You may also like: The best phone systems for schools<\/a> Waiting in a doctor\u2019s office is bad enough, you don\u2019t want patients waiting on the phone as well! Fortunately, there are many leading business phone systems that provide a more convenient, hassle-free experience that gets patients to the healthcare they need faster. In this piece we\u2019ll take you through the top phone systems and which […]<\/p>\n","protected":false},"author":2,"featured_media":3109,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[],"class_list":["post-3108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"_links":{"self":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/posts\/3108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/comments?post=3108"}],"version-history":[{"count":0,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/posts\/3108\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/media\/3109"}],"wp:attachment":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/media?parent=3108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/categories?post=3108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/tags?post=3108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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VoIP benefits<\/h3>\n
\n <\/p>\nSimplifying call routing<\/h4>\n
\n <\/p>\nAttends to high call volumes<\/h4>\n
\n <\/p>\nBetter holding experience<\/h4>\n
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\nSome of the other benefits of the VoIP solution, include:<\/p>\n\n
\nTo find out more about the best in VoIP options for doctors\u2019 offices, contact the leading voice solutions provider, ECN<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"