{"id":7161,"date":"2023-02-14T11:17:39","date_gmt":"2023-02-14T11:17:39","guid":{"rendered":"https:\/\/ourtestserver2.co.za\/ecnnew\/?page_id=7161"},"modified":"2023-02-16T10:45:05","modified_gmt":"2023-02-16T10:45:05","slug":"voice-and-fax","status":"publish","type":"page","link":"https:\/\/ourtestserver2.co.za\/ecnnew\/voice-and-fax\/","title":{"rendered":"Voice and Fax"},"content":{"rendered":"\t\t
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\r\n \r\n Who we are? <\/span>\r\n \r\n \r\n

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ECN\u2019s Full Service voice and fax offering is a comprehensive and cost effective solution which offers clients the option of replacing their existing voice service provider.<\/p>

Many of South Africa\u2019s top companies use ECN as their communication service provider in order to reduce their monthly communications bill by as much as 40%. These substantial savings are achieved with competitive outbound call rates and lower infrastructure costs.<\/p>

ECN\u2019s service offering allows clients to replace their existing legacy infrastructure with more modern and cost effective IP infrastructure. This ensures that clients are reliably connected to the ECN network at all times. Once connected, clients are able to take full advantage of ECN\u2019s competitive outbound call rates to realize substantial savings on their call spend. In addition, ECN pays attractive rebates on inbound calls allowing clients to save even more.<\/p>

Complementing the financial savings, ECN provides a solid and reliable technical support structure.<\/p>

ECN has a state of the art Network Operations Centre (NOC) that pro-actively monitors client lines and the core network.<\/p>

Parameters such as connectivity, capacity and latency are monitored 24\/7\/365.<\/p>

Service delivery is key to ECN to ensure a high level of client satisfaction at all times. ECN achieves this by operating an internationally recognized help desk system which enforces support processes and best practices. Issues are professionally dealt with by ECN\u2019s dedicated client care personnel, who engage with clients to ensure that all issues are handled and resolved efficiently and effectively.
ECN strives to be at the forefront of technical innovation. ECN\u2019s technical personnel continually develop innovative new products and value added services to improve the value proposition for its customers.<\/p>\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t <\/div>\n <\/div>\n <\/div>\n <\/section>\n

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\r\n ECN\u2019s Virtual Boardroom\u2122 is a FREE cloud-based, fully managed, on-demand convenient teleconferencing service that allows multiple participants to connect to [...] <\/div>\r\n
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\r\n Virtual Fax <\/a> <\/h3>\r\n
\r\n Virtual Fax is the first fax solution of it\u2019s kind in South Africa, utilising Fax over IP technology that works [...] <\/div>\r\n
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\r\n Smart 0860 <\/a> <\/h3>\r\n
\r\n ECN\u2019s Virtual Access service is aimed at organisations who are interested in reducing the costs associated with owning 0860 numbers [...] <\/div>\r\n
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\r\n Voice Solutions <\/a> <\/h3>\r\n
\r\n The ECN BusinessCall service offering allows clients to replace their existing legacy infrastructure. <\/div>\r\n
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Who we are? VOICE AND FAX ECN\u2019s Full Service voice and fax offering is a comprehensive and cost effective solution which offers clients the option of replacing their existing voice service provider. Many of South Africa\u2019s top companies use ECN as their communication service provider in order to reduce their monthly communications bill by as […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7161","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/pages\/7161","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/comments?post=7161"}],"version-history":[{"count":159,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/pages\/7161\/revisions"}],"predecessor-version":[{"id":7658,"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/pages\/7161\/revisions\/7658"}],"wp:attachment":[{"href":"https:\/\/ourtestserver2.co.za\/ecnnew\/wp-json\/wp\/v2\/media?parent=7161"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}